Managed IT Services
Proactive IT support designed around your business.
Monitoring, security-first support and hands-on remediation for small and mid-sized organizations.
24/7 Monitoring & Alerting
Continuous monitoring for workstations, servers, backups and key services.
- Real-time alerting
- Server and workstation monitoring
- Uptime SLA tracking
- Automated escalation
Helpdesk & Remote Support
Fast response for user issues, onboarding, offboarding and Microsoft 365 support.
- Ticket-based support
- User onboarding and offboarding
- Microsoft 365 administration
- Remote troubleshooting
Patching & Maintenance
Operating system and third-party patching, routine health checks and lifecycle planning.
- OS patch management
- Third-party application updates
- Routine health checks
- Lifecycle planning
Endpoint Security (EDR)
Managed EDR with threat response, isolation and remediation.
- Threat detection and response
- Endpoint isolation
- Security baselines
- Hardening guidance
Backup & Disaster Recovery
Verified backups, immutable options and recovery planning.
- Automated backup verification
- Immutable backup options
- Recovery planning
- Restore testing
Microsoft 365 Management
Identity, Conditional Access, MFA and device management.
- Conditional Access policies
- MFA enforcement
- Device management
- License optimization
Managed Detection & Response
24/7 SOC monitoring with advanced threat hunting.
- 24/7 SOC monitoring
- Threat hunting
- Incident response
- Compliance reporting
Vulnerability Scanning
Continuous vulnerability assessment and prioritized remediation.
- Continuous scanning
- Risk prioritization
- Remediation guidance
- Compliance packs
Simple, predictable IT support
A managed plan built around your operating needs.
Every engagement begins with a review of your users, systems, risk profile and business priorities.
Included in every plan
- Remote support for covered users
- Proactive patching and monitoring
- Security recommendations and hardening
- Quarterly executive summary
- Our covered SLA
- Priority Helpdesk Access
Available add-ons
- 24/7 Network Operations Center
- Managed Security Operations Center
- Managed Detection and Response
- Compliance packs and vulnerability scanning
- Managed Microsoft 365 Backups
Let’s make IT predictable
Ready to improve uptime and security?
Tell us what you’re managing today and we’ll recommend a clear next step.