24/7 Monitoring & Alerting

Continuous monitoring for workstations, servers, backups, and key services.

• Real-time alerting
• Server & workstation monitoring
• Uptime SLA tracking
• Automated escalation

Helpdesk & Remote Support

Fast response for user issues, onboarding/offboarding, M365 support.

• Ticket-based support
• User onboarding/offboarding
• M365 administration
• Remote troubleshooting

Patching & Maintenance

OS and third-party patching, routine health checks, and lifecycle planning.

• OS patch management
• Third-party app updates
• Routine health checks
• Lifecycle planning

Endpoint Security (EDR)

Managed EDR with threat response, isolation, and remediation.

• Threat detection & response
• Endpoint isolation
• Security baselines
• Hardening guidance

Backup & Disaster Recovery

Verified backups, immutable options, and recovery planning.

• Automated backup verification
• Immutable backup options
• Recovery planning
• Restore testing

Microsoft 365 Management

Identity, Conditional Access, MFA, device management.

• Conditional Access policies
• MFA enforcement
• Device management
• License optimization

Managed Detection & Response

24/7 SOC monitoring with advanced threat hunting.

• 24/7 SOC monitoring
• Threat hunting
• Incident response
• Compliance reporting

Vulnerability Scanning

Continuous vulnerability assessment, prioritized remediation.

• Continuous scanning
• Risk prioritization
• Remediation guidance
• Compliance packs